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Use the CX5100-CX5500 Control Panel
You can customize settings for each CX5100 unified conference station using the CX5100 - CX5500 Control
Panel application running on a Microsoft Windows computer connected to the unified conference station.
You can also use the Web Configuration Utility to customize a subset of features available for the CX5100
(see Using the Web Configuration Utility).
Install the CX5100 - CX5500 Control Panel
The Polycom CX5100/CX5500 Control Panel enables you to change a limited group of settings for the
unified conference station when connected to a Windows computer.
You can download the Polycom CX5100-CX500 Control Panel application from the Polycom CX5100
support page.
To install the CX5100 - CX5500 Control Panel:
1 Download the Control Panel installation file from Polycom CX5100 onto a computer.
2 Double-click the installation file and follow the prompts to install the application.
After you install the Control Panel, you can connect the unified conference station to your computer and
create a profile for CX5100 unified conference station, view system information, change settings, view
diagnostics, and retrieve logs.
The Default System Password
In order to make changes to the CX5100 unified conference station using the Control Panel, you need to
enter the system password. By default, the password is the 14-digit serial number of the unified conference
station. You can find the serial number on the label on the back panel of the power data box, as shown in
the following figure.
Location of the Serial Number Label on the Power Data Box
After you enter the default password, you can change the unified conference station’s password on the
System tab in the Control Panel.
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