Polycom CX5100 Unified Conference Station for Microsoft Skype for Business - Administrator Guide
Polycom, Inc. 32
Restore to Factory Settings
If you experience severe problems with the CX5100, you can restore the unified conference station to its
factory settings. To restore the CX5100, you need to press the restore button, which is located on the back
of the power data box, as shown in the following figure:
Location of the system restore button
To restore the CX5100 to factory settings:
1 Power off the unified conference station.
2 Use a paper clip to press and hold the restore button.
3 While holding the restore button, power on the unified conference station.
4 Continue holding the restore button for 20 more seconds, then release it.
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