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Polycom CX5100 Administrator's Guide

Polycom CX5100
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Polycom CX5100 Unified Conference Station for Microsoft Skype for Business - Administrator Guide
Polycom, Inc. 29
2 Click Video Device and check the video preview.
View Diagnostic Information
You can view diagnostic information for the CX5100 to determine the any issues on the CX5100.
To view diagnostics information:
» In the CX5100 - CX5500 Control Panel, click Diagnostics.
Retrieving Logs
The CX5100 system logs various events to files stored in the flash file system and periodically uploads these
log files to the provisioning server. The files are stored in the system's home directory or a user-configurable
directory. You can also configure a system to send log messages to a syslog server.
You can capture logging events of different severity for the CX5100 system, which enables you to capture
lower severity events in one part of the application, and high severity events for other components.
The following are options for retrieving system log files for the CX5100 system:
USB drive
Control Panel
Web Configuration Utility
Provisioning server
Log level parameters
Retrieve Logs with a USB
When you connect a USB flash drive to the CX5500 system, the system creates a new folder on the flash
drive. The folder is named with the device's serial number and the system's log files are saved as .tar files
in the device folder, as shown.

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Polycom CX5100 Specifications

General IconGeneral
Product typeGroup video conferencing system
Product colorBlack
Number of persons- person(s)
Megapixel2 MP
Sensor type-
Image sensor size- \
Supported video modes1080p
Supported graphics resolutions352 x 288, 640 x 480 (VGA), 1056 x 144, 1280 x 720 (HD 720), 1920 x 1080 (HD 1080)
Frequency range160 - 22000 Hz
Storage temperature (T-T)-40 - 60 °C
Operating temperature (T-T)0 - 40 °C
Operating relative humidity (H-H)15 - 85 %
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (typical)110 W
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports1
Ethernet LANYes
Ethernet LAN data rates10, 100, 1000 Mbit/s
Harmonized System (HS) code85176990
Weight and Dimensions IconWeight and Dimensions
Depth325 mm
Width369 mm
Height348 mm
Weight2300 g
Package depth430 mm
Package width520 mm
Package weight9070 g

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