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Polycom CX5100 Administrator's Guide

Polycom CX5100
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Polycom CX5100 Unified Conference Station for Microsoft Skype for Business - Administrator Guide
Polycom, Inc. 30
Make sure to remove any software packages from the USB flash drive.
To retrieve system logs using a USB:
» Connect a USB flash drive to the USB port on the tabletop unit or on the power data box.
The logs are transferred automatically. It takes approximately one minute to complete the transfer.
Retrieve Logs using the Control Panel
You can use the CX5100 - CX5500 Control Panel to retrieve logs to a USB flash drive connected to the
CX5100. Make sure to remove any software packages from the USB flash drive.
To retrieve logs using the control panel.
1 From the CX5100 - CX5500 Control Panel, click System and then click Debugging.
2 Connect a USB flash drive to the USB port on the unified conference station.
3 Click Retrieve Logs to copy the logs to the USB flash drive.
It takes approximately one minute to complete the transfer.
Retrieve Logs using the Web Configuration Utility
You can use the Web Configuration Utility to retrieve either application or system log files. You can also
choose which level of logs you want to view or export.
To retrieve logs using the Web Configuration Utility:
1 Log into the Web Configuration Utility, and navigate to Diagnostics > View & Download Logs.
2 Select the Log File Type and the Log Level Filter, then click Export.

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Polycom CX5100 Specifications

General IconGeneral
Product typeGroup video conferencing system
Product colorBlack
Number of persons- person(s)
Megapixel2 MP
Sensor type-
Image sensor size- \
Supported video modes1080p
Supported graphics resolutions352 x 288, 640 x 480 (VGA), 1056 x 144, 1280 x 720 (HD 720), 1920 x 1080 (HD 1080)
Frequency range160 - 22000 Hz
Storage temperature (T-T)-40 - 60 °C
Operating temperature (T-T)0 - 40 °C
Operating relative humidity (H-H)15 - 85 %
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (typical)110 W
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports1
Ethernet LANYes
Ethernet LAN data rates10, 100, 1000 Mbit/s
Harmonized System (HS) code85176990
Weight and Dimensions IconWeight and Dimensions
Depth325 mm
Width369 mm
Height348 mm
Weight2300 g
Package depth430 mm
Package width520 mm
Package weight9070 g

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