Polycom CX5100 Unified Conference Station for Microsoft Skype for Business - Administrator Guide
Polycom, Inc. 24
● The update can take up to 40 minutes to complete. During this time, the unified conference station
reboots several times during the update, and the indicator lights flash in several different patterns.
● Do not power the unified conference station off during an update. Wait at least 40 minutes to make
sure the update has completed.
● The update is complete when the indicator lights stop flashing for at least 30 seconds.
Update the CX5100 Software Automatically
In the Control Panel, you can set the frequency of when the unified conference station will check for software
updates and update automatically when a new software version is detected. Contact your system
administrator for the software server address.
To update the CX5100 software automatically:
1 In the Profile Editor tab, select Software Update.
2 For Update Server, enter the name of the server where the unified conference station should check
for software.
3 For Update Frequency, select how often the unified conference station should check for updates.
4 For Update Time, select what time the unified conference station should update when a new
software version is detected.
The CX5100 unified conference station retrieves software updates from the server on the chosen
date and time, if available.
Update the CX5100 Software Manually
Using the Control Panel, you can manually update the software for the CX5100 unified conference station
when you know that a new software version is available.
To update the software manually:
1 Click System > Software Update.
2 Click Update Now to start the update.
The unified conference station uploads the software update from the server, if available.
Update the CX5100 Software using an USB
You can download the latest version of software for the CX5100 unified conference station onto a USB flash
drive, and update the software on the unfired conference station. In order to use a flash drive to update the
software, make sure the USB flash drive formatted as FAT32. Make sure that there is only one software
update package on the flash drive.
To update the software using a USB flash drive:
1 Obtain the software update package from your network administrator, and copy the software to a
USB flash drive.
2 Connect the flash drive to the USB 2.0 port on the unfired conference station or to the USB 3.0 port
on the power data box, as shown in the following figure. The unified conference station detects the
software on the flash drive automatically and starts the update within 30 seconds.
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