Polycom VVX 201 - Page 4

Polycom, Inc.
(Adapted by Atlantic Broadband)
iv
Redial a Contact when the Contact is Available ......................................................................... 29
Answering Audio Calls ................................................................................................................ 30
Switch among the Handset, Headset, and Speakerphone ............................................................... 32
Mute and Unmute Audio .................................................................................................................... 32
Holding and Resuming Calls ............................................................................................................. 33
Hold a Call .................................................................................................................................. 33
Resume a Call ............................................................................................................................ 33
Resume a Call on a VVX Expansion Module ............................................................................. 33
End an Active Audio Call ................................................................................................................... 33
End a Held Call ........................................................................................................................... 34
Transferring Calls .............................................................................................................................. 34
Choose a Default Transfer Type ................................................................................................. 34
Transfer a Call............................................................................................................................. 34
Cancel a Transfer........................................................................................................................ 34
Managing Calls on VVX 201, 310, 410, 500, and 600 Phones ............................................................ 35
Display Calls from the Lines Screen ........................................................................................... 35
Display Calls from the Calls Screen ........................................................................................... 35
Manage a Call from the Calls Screen ......................................................................................... 36
View a List of Calls ..................................................................................................................... 36
Manage a Call ............................................................................................................................. 36
Ignoring or Rejecting Incoming Calls ................................................................................................. 37
Ignore or Silence an Incoming Call ............................................................................................. 37
Reject Incoming Calls ................................................................................................................. 37
Reject Calls from a Contact ........................................................................................................ 38
Rejecting Calls with Do Not Disturb ............................................................................................ 38
Redirecting Incoming Calls ................................................................................................................ 39
Forwarding Incoming Calls to a Contact ..................................................................................... 39
Divert Calls to a Contact ............................................................................................................. 40
Conference Calls ............................................................................................................ 41
Tips for Conference Calls .................................................................................................................. 41
Audio Conference Calls ..................................................................................................................... 41
Initiate a Conference Call ........................................................................................................... 41
Join Calls to Create a Conference Call ...................................................................................... 42
End a Conference Call ................................................................................................................ 42
Hold a Conference Call............................................................................................................... 42
Resume a Conference Call......................................................................................................... 42
Split a Conference Call ............................................................................................................... 43
Manage Conference Call Participants ........................................................................................ 43
Shared Lines ................................................................................................................... 44