Appendix I
244 Envizio Pro™ and Envizio Pro II® Installation and Operation Manual
Troubleshooting
Error Messages
Issue Possible Cause Solution
Remote tank
console will not
power on
• Field computer not
powered on
• Power on the field computer.
• Power not provided
to remote tank
console
• Check and reconnect 6-pin Deutsch connector.
• Check and reconnect 4-pin round connector on the back
of the remote tank console.
• Check and reconnect air cart cable to chassis
connection.
Meter rollers do
not turn when
priming or
calibrating.
• Hydraulics to air cart
are not powered on.
• Turn hydraulics to air cart on and check pressure.
• Verify there is no debris or blockages in the hydraulic
circuit.
Issue Possible Cause Solution
Check air cart
node or CAN
communication
• Power/ground issue
with air cart node(s).
• Check the power and ground connections on air cart
nodes.
• Check CANbus system connections and reconnect
nodes.
No nodes have
been found. Verify
power to node
and CAN
connection
• Nodes not powered
or faulty logic power
connection
• Check CANbus system connections and reconnect
nodes.
• CAN nodes not
connected to
controller.
• Verify hitch connections and check CANbus system
connections.
Can not calibrate,
note enough
meter revolutions.
Press any key
• Valve PWM output
insufficient for
system
measurement
• Increase PWM output during priming procedure.
• Verify PWM or PWM close valve type is selected for the
selected product(s).
• Be sure the min and max PW values are programmed
correctly. Refer to the PWM Calibration Screen section
on page 107 for more information.
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