Ricoh Aficio 1515 - Page 95

9 March 2004 SERVICE CALL CONDITIONS
4-9
Trouble-
shooting
No.
Definition
Symptom Possible Cause
Controller-engine inconsistency 980 B
The controller is incompatible with the
engine.
•
One of the following controllers is
installed to the basic model:
- The controller of the MFP model
- The controller of the copier/facsimile
model
- The controller of the
printer/scanner/copier model
• The controller of the optional
printer/scanner is installed to one of
the following models:
- The MFP model
- The copier/facsimile model
- The printer/scanner/copier model
NVRAM error 981 B
An error occurs during engine NVRAM
check.
•
Defective NVRAM
• Loose connection between the BICU
and the NVRAM
•
Incorrect installation of the NVRAM
• Defective BICU
Localization error 982 B
The localization information in the
nonvolatile ROM and in the NVRAM is
different (
☛
SP5-807-001).
• Localization setting not specified (The
main power switch is turned on for the
first time after the NVRAM is
replaced.)
• Incorrect localization setting
• Defective NVRAM
Print image transfer error 984 B
Print images are not transferred.
• Defective controller
•
Defective BICU
• Loose connection between the
controller and the BICU
Unrecoverable software error 990 B
A software program acts unexpectedly.
•
Defective firmware
• Incorrect internal parameter
•
Insufficient working memory
NOTE: The file name, address, and
data are stored in the NVRAM. You can
view the information (☛ SP7-403).
Recoverable software error 991 D
A software program acts unexpectedly;
the program can continue normal
processing.
•
Incorrect internal parameter
• Insufficient working memory
Unexpected Software Error 992 B
An undefined error occurs.
• Defective firmware
Application function error
997 C
The application program does not
respond or does not start correctly.
• Defective firmware
Application start error 998 B
No application program starts within 60
seconds after the main power switch is
turned on
• Defective firmware
• Necessary resource not found