Ricoh Aficio MP 301SPF Service Manual

IFAX Troubleshooting
SM Appendix 4-23 D127/D128
Appendix:
Fax Trouble-
Shooting
Guide
Communication
Route
Item Action [Remarks]
Between e-mail
server and internet
1. E-mail account
on the Server
 Make sure that the PC can log into the
e-mail server.
 Check that the account and password
stored in the server are the same as in
the machine.
[Ask the administrator to check.]
2. E-mail server
 Make sure that the client devices which
have an account in the server can
send/receive e-mail.
[Ask the administrator to check.
Send a test e-mail with the machine’s own
number as the destination. The machine
receives the returned e-mail if the
communication is performed successfully.]
3. Destination
e-mail address
 Make sure that the e-mail address is
actually used.
 Check that the e-mail address contains
no incorrect characters such as spaces.
Between e-mail
server and internet
Router settings
 Use the “ping” command to contact the
router.
 Check that other devices connected to
the router can sent data over the router.
[Ask the administrator of the server to check.]
Between e-mail
server and internet
Error message by
e-mail from the
network of the
destination.
 Check whether e-mail can be sent to
another address on the same network,
using the application e-mail software.
 Check the error e-mail message.
[Inform the administrator of the LAN.]

Ricoh Aficio MP 301SPF Specifications

Power

power requirements	120V, 60Hz, 8A
power consumption	Less than 1.1 kW
sleep mode power consumption	2.8 W

System Memory

system memory	1 GB RAM
hard disk drive	Optional 128 GB HDD
CPU	RM7035C – 533 MHz

Printer Specifications

output speed	Up to 31 ppm (Letter)
maximum print resolution	600 x 600 dpi
first copy time	6 seconds or less

Paper Handling

standard input capacity	250 sheets + 100-Sheet Bypass Tray
output capacity	250 sheets (internal tray)
document feeder original capacity	50 sheets (ARDF)

Scanner Specifications

scanning speed	31 ipm @ 300 dpi B/W
scanning resolution	100 to 600 dpi
scan area main	8.5 inches

Weight and Dimensions

width	19.0 inches
depth	17.7 inches
height	18.1 inches
weight	57.3 lbs.