Ricoh Aficio MP C5502 User Manual

5. Troubleshooting
This chapter provides solutions for driver installation and USB connection problems.
Messages Displayed When Installing the
Printer Driver
This section describes what to do if a message appears when installing the printer driver.
Message number 58 or 34 indicates that the printer driver cannot be installed using Auto Run. Install the
printer driver using Add Printer Wizard.
Message number 58 appears if there is a newer version of the printer driver already installed.
1. Open the printer window.
• Windows XP, Windows Server 2003/2003 R2:
On the [Start] menu, select [Printers and Faxes].
• Windows Vista, Windows Server 2008:
On the [Start] menu, select [Control Panel], and then click [Printers] in [Hardware and Sound]
category.
• Windows 7, Windows Server 2008 R2:
On the [Start] menu, select [Devices and Printers].
2. Click [Add a printer].
3. Follow the instructions in Add Printer Wizard.
If the CD-ROM drive is D, the source files of the printer driver are stored in the following locations:
• PCL 5c
32-bit driver D:\X86\DRIVERS\PCL5C\XP_VISTA\(Language)\DISK1
64-bit driver D:\X64\DRIVERS\PCL5C\X64\(Language)\DISK1
• PCL 6
32-bit driver D:\X86\DRIVERS\PCL6\XP_VISTA\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PCL6\X64\MUI\DISK1
• PostScript 3
32-bit driver D:\X86\DRIVERS\PS\XP_VISTA\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1
For details about the languages supported in the printer drivers, see p.6 "Supported languages".
4. Specify a port.
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Ricoh Aficio MP C5502 Specifications

General

Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Max Print Resolution	1200 x 1200 dpi
Copy Resolution	600 x 600 dpi
Multiple Copy	Up to 999 copies
Max Paper Capacity	4, 400 sheets
Duplex Printing	Yes
Hard Disk Drive	250 GB
Power Consumption (Maximum)	1.7 kW
Type	All in One Printer
Print Speed	55 pages per minute
Copy Speed	55 copies per minute
Zoom	25% to 400%
Scan Resolution	600 dpi
Fax Resolution	200 x 200 dpi
Original Capacity	100 sheets
Standard Paper Capacity	1, 200 sheets
Memory	1.5 GB RAM
Interface	USB 2.0, Ethernet
Network Protocols	TCP/IP
Operating Systems Supported	Windows, Mac, Linux
Power Source	AC 120V, 60Hz
Paper Weight	52 – 256 g/m²