Ricoh Aficio MP C5502 User Manual

Condition Cause Solution
Cannot access the machine
using ScanRouter EX
Professional V3 / ScanRouter
EX Enterprise V2.
"Driver Encryption
Key:Encryption Strength" is not
set correctly. Alternatively,
"SSL/TLS" has been enabled
although the required certificate
is not installed in the computer.
Set "Driver Encryption
Key:Encryption Strength" to
[Simple Encryption].
Alternatively, enable "SSL/TLS",
install the server certificate in the
machine, and then install the
certificate in the computer.
For details, see p.262
"Specifying the Extended
Security Functions" and p.136
"Configuring SSL/TLS".
Cannot connect to the
ScanRouter delivery software.
The ScanRouter delivery
software may not be supported
by the machine.
Update to the latest version of
the ScanRouter delivery
software.
Cannot access the machine
using ScanRouter EX
Professional V2.
ScanRouter EX Professional V2
does not support user
authentication.
ScanRouter EX Professional V2
does not support user
authentication.
Cannot log out when using the
copying or scanner functions.
The original has not been
scanned completely.
When the original has been
scanned completely, press [
],
remove the original, and then
log out.
"Prg. Dest." does not appear on
the fax or scanner screen for
specifying destinations.
"Restrict Adding of User
Destinations (Fax)" and/or
"Restrict Adding of User
Destinations (Scanner)" is set to
[On] in "Restrict Use of
Destinations (Fax)" and/or
"Restrict Use of Destinations
(Scanner)" under "Extended
Security", so only the user
administrator can register
destinations in the Address Book
on the fax or scanner screen.
Registration must be done by
the user administrator.
If Authentication Fails
301

Ricoh Aficio MP C5502 Specifications

General

Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Max Print Resolution	1200 x 1200 dpi
Copy Resolution	600 x 600 dpi
Multiple Copy	Up to 999 copies
Max Paper Capacity	4, 400 sheets
Duplex Printing	Yes
Hard Disk Drive	250 GB
Power Consumption (Maximum)	1.7 kW
Type	All in One Printer
Print Speed	55 pages per minute
Copy Speed	55 copies per minute
Zoom	25% to 400%
Scan Resolution	600 dpi
Fax Resolution	200 x 200 dpi
Original Capacity	100 sheets
Standard Paper Capacity	1, 200 sheets
Memory	1.5 GB RAM
Interface	USB 2.0, Ethernet
Network Protocols	TCP/IP
Operating Systems Supported	Windows, Mac, Linux
Power Source	AC 120V, 60Hz
Paper Weight	52 – 256 g/m²