Condition Cause Solution
User authentication is disabled,
yet stored files do not appear.
User authentication might have
been disabled without "All
Users" being selected for user
access to stored files.
Re-enable user authentication,
and select [All Users] as the
access permission setting of the
files you want to display.
For details, see p.185
"Configuring Access Permissions
for Stored Files".
User authentication is disabled,
yet destinations specified using
the machine do not appear.
User authentication might have
been disabled without "All
Users" being selected for
"Protect Destination".
Re-enable user authentication,
and select [All Users] as the
access permission setting of the
destinations you want to
display.
For details, see p.97 "Protecting
the Address Book".
Cannot print when user
authentication has been
enabled.
User authentication may not be
specified in the printer driver.
Specify user authentication in
the printer driver. For details,
see the printer driver Help.
[Finish Job and Limit] is selected
in "Machine action when limit is
reached", but the current job is
canceled before it is finished.
Depending on the application
you are using, the machine
might recognize a job as
multiple jobs, causing
cancelation of the job before it
is finished.
Reset the print volume use
setting for the user by, for
example, clearing the print
volume use counter, and then
perform printing again. For
details about clearing print
volume counters, ask the user
administrator.
If you try to interrupt a job while
copying or scanning, an
authentication screen appears.
With this machine, you can log
out while copying or scanning.
If you try to interrupt copying or
scanning after logging out, an
authentication screen appears.
Only the user who executed a
copying or scanning job can
interrupt it. Wait until the job has
completed or consult an
administrator or the user who
executed the job.
After you execute "Encrypt
Address Book", the "Exit"
message does not appear.
The hard disk may be faulty.
The file may be corrupt.
Contact your service
representative.
8. Troubleshooting
304
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