SC No. Level Error Name/Error Condition/Major Cause/Solution
SC502-02 B 2nd Tray Lowering Error
The detection count of 2nd tray descent motor descent errors reaches a
total of 5.
(Up to 4, reset is displayed)
• The 2nd paper feed tray limit sensor connector missing, malfunction,
and dirt
• 2nd tray lift motor connector missing, disconnection, malfunction
• Foreign matter, such as paper scrap, is caught between the paper
feed tray and the tray lift motor
• Paper set fault
• Paper overload
• Reset the paper
• Remove the foreign matter
2nd tray limit sensor, 2nd tray lift motor
• Check the harness
• Reset the connector
• Replacement
2nd paper feed unit, 2nd tray
• Replacement
Paper transport IOB
• Replacement
Service Call 501-584
477
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