Problem Cause Solution
Copies are too light. A light copy may result when
you use damp or rough
grain paper.
• Use recommended paper. For
details about recommended
paper, see page 207
"Recommended Paper Sizes and
Types".
• Use paper that has been stored in
the recommended temperature
and humidity conditions. For
details about how to store paper,
see page 240 "Paper Storage".
Parts of images are not
copied.
The original is not set
correctly.
Set the original correctly. For details
about how to set originals, see
page 166 "Placing Originals on the
Exposure Glass" and page 168
"Placing Originals in the Auto
Document Feeder".
Parts of images are not
copied.
The correct paper size is not
selected.
Select the correct paper size.
Parts of images are not
copied.
Even if you place originals
on the exposure glass or in
the ADF correctly, margins
of a few millimeters on all
four sides of the original
might not be copied.
Use "Create Margin" function to
reduce the image of its original size.
For details about image areas that
cannot be copied, see "Create
margin", Basic Operations.
Images appear only
partially.
The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity conditions. For details about
how to store it, see page 240 "Paper
Storage".
Black lines appear. The exposure glass,
scanning glass, or guide
plate of the ADF is dirty.
Clean the exposure glass, scanning
glass, or guide plate of the ADF. For
details about how to clean the
machine, see page 534 "Maintaining
Your Machine".
Troubleshooting When You Use the Copy/Document Server Function
471
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