Troubleshooting When You Use the Printer
Function
This chapter describes likely causes of and possible solutions for printer function problems.
Checking the Error Log
If files could not be stored due to printing errors, identify the cause of the errors by checking the error log
on the control panel.
• The most recent 50 errors are recorded in the error log. If a new error is added when there are 50
errors already recorded, the oldest error is deleted. However, if the earliest error is a Sample Print,
Locked Print, Hold Print, or Stored Print error, it is not deleted. The error is recorded separately until
30 errors are recorded.
• You cannot view [Error Log] on the simple screen.
• If the power is turned off, the log is deleted.
1. Press [Home] ( ) at the bottom of the screen in the center, and press the [Printer
(Classic)] icon.
2. Press [Error Log].
3. Select the error log you want to check, and then press [Details].
When You Cannot Print
Cause Solution
The power is off. For details about how to turn on the power, see page 91
"Turning On/Off the Power".
Troubleshooting When You Use the Printer Function
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