When Scanning Is Not Performed As Expected
Problem Cause Solution
The scanned image is dirty. The exposure glass,
scanning glass, or guide
plate of the ADF is dirty.
Clean the exposure glass, scanning
glass, or guide plate of the ADF. For
details about how to clean the
machine, see page 534 "Maintaining
Your Machine".
The image is distorted or not
correctly placed.
The original was moved
during scanning.
Do not move the original during
scanning.
The image is distorted or not
correctly placed.
The original was not pressed
flat against the exposure
glass.
Make sure the original is pressed flat
against the exposure glass.
The scanned image is upside
down.
The original was placed
upside down.
Place the original in the correct
orientation. For details about how to
place originals, see "Setting of Original
Feed Type", Basic Operations.
No scanned image is
available.
The original was placed
with the front and back
reversed.
When the original is placed directly on
the exposure glass, the side to be
scanned must face down. When the
original is placed in the ADF, the side
to be scanned must face up.
Scanned images are
rotated.
If you set the original with its
top edge backward and
save full color/gray scale
images as a TIFF or JPEG
file, scanned images are
rotated.
When placing an original directly on
the exposure glass, align its top edge
flush against the left side of the
exposure glass.
When placing originals in the ADF,
place them from its top edge. For
details about placing originals, see
"Setting of Original Feed Type", Basic
Operations.
When Scanning Is Not Performed As Expected
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