Clearing Misfeeds
This chapter describes what to do when paper or originals are misfed (become jammed inside the
machine).
Removing Jammed Paper
• Some of this machine's internal components get very hot. For this reason, take care when
removing misfed paper. Not doing so could result in burns.
• Keep your hands clear of the booklet finisher tray when removing misfed paper, pulling out or
pushing in the finisher's staple unit. You can trap and injure your fingers if you do not.
• When removing jammed paper, make sure not to trap or injure your fingers.
• Keep your hands clear of the inside of the ring binder and the space under the ring binder tray.
You can trap your fingers if you do not.
• When removing paper misfeeds, do not turn off the power. If you do, the configured functions and
values will be lost.
• To prevent paper misfeeds, do not leave any torn scraps of paper inside the machine.
• If paper jams continue to occur, see page 416 "When You Have Problems Operating the
Machine", page 473 "When You Cannot Make Copies As Wanted", and page 482 "Other
Printing Problems" for details about how to resolve the problem. If the actions recommended in this
manual cannot resolve the problem, contact your service representative.
• When removing jammed paper, you can touch only those areas explicitly indicated in the manual.
• Do not remove the fusing unit. Doing so will result in loss of print quality.
• To remove paper that has not been fed into the fixing section correctly, remove the jammed paper
through the underside of the fusing unit. If the jammed paper cannot be removed through the
underside of the fusing unit, remove it from the top.
Locating jammed paper
A misfeed has occurred in the place corresponding to the letter displayed on the control panel.
Open the front cover at the location indicated by the displayed letter, and check for a paper jam. If a
lamp is lit, open the guide plate at the location indicated by the lamp, and check for a paper jam.
Clearing Misfeeds
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