50 Cubis
®
MCE Operating Instructions
Malfunctions
10 Malfunctions
10.1 Status Messages
Status
Message
Fault Cause Remedy Chapter, page
OLDER? If a USB mass storage
device with a software
update is connected:
The device detects an
obsolete update version.
The software update version is
older than the software version
on the device.
To perform the update anyway:
Confirm the display.
LOCKED A software update is
to be installed on a
conformity-assessed
device.
Software updates are not
permitted for conformity-
assessed devices.
If the software update has
received corresponding approval:
The software update can be
uploaded into the device by
Sartorius Service. Re-verification
may then be necessary.
INVALID. If a USB mass storage
device with a software
update is connected: The
device cannot find a valid
update.
No valid manufacturer software
updates exist on the connected
USB mass storage device.
Check whether files exist on
the USB mass storage device.
Procure the software update
files from Sartorius Service.
10.2 Warning Messages
Warning
Message
Fault Cause Remedy Chapter, page
APP.ERR. The device has measured
an invalid weight value.
The applied weight is too low. Increase the applied weight to
more than the minimum load.
The weight value is negative.
No sample has been placed on
the balance.
Place the sample on the balance.
DIS.ERR. The value to be output
cannot be shown in the
operating display.
The data to be displayed is not
compatible with the set display
format.
Adjust the display settings in
the menu, e.g. resolution, unit,
decimal places.
HIGH The device is overloaded. The device’s maximum weighing
capacity has been exceeded
Reduce the applied weight to
below the device’s maximum
weighing capacity.
LEVEL.ERR. The device is not
measuring a weight value.
The device is not leveled. Level the device. 8.2, 39
LOW The modulation of the
weighing converter inside
the weighing module is
too low.
No weighing pan has been
placed on the balance.
A previously forgotten weight
was removed after starting the
device.
Insert the weighing pan into the
device and switch the device off
and on again.
ERR 54 An error exists in the weighing
system or in the device
electronics.
Contact Sartorius Service.