SATO CG4 Series - Page 81

Section 5: Troubleshooting
CG4 Series Service Manual Page 5-11
5.2 TROUBLESHOOTING FLOWCHART (cont’d)
5.2.6 Cutter Problem (optional)
Category
Symptoms
Causes Remedy
Maintenance
NO
YES
NO
Is cutter
blade position
OK?
Cutter does
not move
NO
YES
Is cutter
blade clean?
Clean the
cutter blade
Media is
not cut
NO
YES
Clean the
cutter blade
Is cutter
blade clean?
Cutter
(optional)
Refer to 4.16
Printer Configura-
tions Setting
Set to Cutter
Mode
Press the
FEED/LINE button
to move cutter
blade to its home
position
Is cutter mode
correctly set?
Replace Cutter
Kit
Refer to 7.13
Cutter
Kit/Board/Unit
Replacement
YES
Replace Cutter
Kit
Refer to 7.13
Cutter
Kit/Board/Unit
Replacement