Snom C520 - Page 78

67
Troubleshoong
5. From the Wireless microphone menu, press
2
A B C
Deregister and conrm by
pressing "Yes". If successful, the display will say "Wireless microphones are
deregistered". Their LEDs will ash red and green alternangly.
6. Press
1
Register to register the rst microphone. The display will say
"Registering....". If successful, you will hear a conrmaon tone and the
display will say "Registraon succeeded". The status indicator of the registered
microphone switches to a steady red light while the second, unregistered
microphone connues to ash red and green alternately.
7. Press
1
Register again to register the second microphone. The display will say
"Registering....". If successful, you will hear a conrmaon tone and the display
will say "Registraon succeeded". The status indicator of the second microphone
switches to a steady red light.
8. Remove the microphones from the charging cradle.
If that sll does not work, the baery, the wireless microphone, or the charging cradle
may be defecve. Please contact customer service for assistance.
Note: If the wireless microphones are not in the charging cradles when the phone
is powered up, they may need some me to connect to the phone. Please allow at
least one minute for the microphones and the phone to synchronize.
Note: If your have more than one conference phone in the oce, use the locate
funcon ( >
2
A B C
Status >
4
GHI
Wireless microphones > press
Locate
) on each
conference phone to idenfy the microphones connected to it. They will not work
with the phone they are not registered at.
The callers cannot hear me when I am using the wireless mic.
Try one of the following:
• Make sure the wireless microphone is not muted during a call.
• Move the microphone closer to the phone. It may be out of range.
• Speak into the microphone from a distance of no more than 3 feet.
• Reset the phone. Unplug the AC power cord from the wall outlet. Wait for
approximately 15 seconds, and then plug it back in. Allow at least one minute for
the microphone and the phone to synchronize.
• If your have more than one conference phone in the oce, use the locate
funcon ( >
2
A B C
Status >
4
GHI
Wireless microphones > press
Locate
) on each
conference phone to idenfy the microphones connected to it. They will not work
with the phone they are not registered at.
• Other electronic products such as ham radios and other DECT phones can cause
interference with the conference phone. Try installing the conference phone as far
away as possible from these types of electronic devices.