51
2009 No response from printer.
1. Verify that USB cable is connected.
2. Cycle power (see
“Cycling power” on
page 45
) and computer power.
3. Reinstall Mojo 3D printer software.
2019 Modeling base missing. Install new modeling base.
2020 Modeling base not level. Replace modeling base.
2028 Homing failed. Check for obstructions on the modeling base
and in chamber.
2032 Model print engine not heating. Replace model QuickPack Print Engine.
2033 Support print engine not heating. Replace support QuickPack Print Engine.
2035 Calibration timed out.
Clean head tips (see
“Cleaning head
tips” on page 45
).
2037 Printer firmware version is newer
than PC software version.
Reinstall Mojo 3D printer software.
2038 Fault while USB is disconnected.
1. Verify that USB cable is connected.
2. Cycle power (see “Cycling power” on
page 45
) and computer power.
2039 Pause while USB is
disconnected.
1. Verify that USB cable is connected.
2. Cycle power (see
“Cycling power” on
page 45
) and computer power.
2041 Tip offset calibration failed on
model tip.
1. Clean head tips (see “Cleaning head
tips” on page 45
).
2. Replace model QuickPack Print Engine.
2042 Tip offset calibration failed on
support tip.
1. Clean head tips (see
“Cleaning head
tips” on page 45
).
2. Replace support QuickPack Print
Engine.
2043 Spool lock detected on model
spool.
Release locking tab on model material
QuickPack Print Engine.
2044 Spool lock detected on support
spool.
Release locking tab on support material
QuickPack Print Engine.
2045 Printer firmware version is older
than PC software version.
Select the “Attempt to clear the error” menu
item in the Mojo Control Panel to update
printer firmware version to match the PC
software version. (This takes approximately 2
minutes.)
Error codes displayed in the
Mojo Control Panel Code Name Recommendation
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