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7 SUPPORT
REGISTRATION
To register your Mojo 3D printer, visit: http://www.stratasys.com/customer-support/customer-resource-center/mojo-
and-uprint-system-support.
CUSTOMER SUPPORT
Visit: http://www.stratasys.com for the following:
• Material specifications, MSDS, and environmental documentation.
• Product specifications and guides.
• Applications.
• Best practices.
When contacting technical support please provide the following:
By phone:
• System model.
• System serial number.
• System software build number.
• Mojo 3D Printer software and Print Wizard software version numbers.
• Detailed description of the problem you are experiencing.
• If possible, try to be near the printer for troubleshooting, if possible.
By email:
• System model.
• System serial number.
• Your name.
• Your telephone number.
• Detailed description of the problem you are experiencing.
For advanced troubleshooting (provide by email):
• System CFG file.
• STL and/or CMB files.
• Detailed photographs showing the issue.