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Teltone TLE-A - Warranty and Service; Warranty Information; Return Procedures; Technical Assistance

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Telephone Line Emulator User’s Manual
40-400-00020, Rev. M 116
Warranty and Service
Warranty Information
Teltone warrants this product to be free of defects in workmanship and materials for a
period of 1 year.
Return Procedures
If a unit is found to be defective, contact Teltone customer service to obtain an RMA
(Return Material Authorization) number and shipping instructions. When returning units,
provide the following information:
Unit model number, unit part number, and serial number (obtained from the unit ID
label).
Teltone RMA number
All available fault information
Complete shipping and billing address
Repair purchase order
Technical Assistance
For technical assistance on this product, call Teltone technical support at 425-951-3390 or
send an email to support@teltone.com.
Maintenance
Cleaning
The TLE may be cleaned by using a damp cloth and wiping away any dust or residue on
the metal. Use only water or a mild cleaner on the display screen. Always disconnect
power before cleaning the TLE.
Servicing
The TLE should be checked periodically for damage or hazardous conditions. There are
no user-serviceable parts except for the line fuse.

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