THOMSON TSC 900 - 11 Product Return Policy

TSC 900 TRANSFER SWITCH CONTROLLER
PM 151 REV 5 16/04/19 Thomson Power Systems
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11. PRODUCT RETURN POLICY
Thomson Power Systems uses a Return Material Authorization (RMA) process. Please complete the
Return Authorization Request Form (available on our web page) for return of goods, warranty
replacement/repair of defective parts, or credit consideration and fax to the appropriate department.
Returns only: Sales Fax (604) 888-5606
Warranty replacement/Warranty Repair: Service Fax (604) 888-3370.
Upon receipt of your request, Thomson Power Systems will confirm with a copy of our Order
Acknowledgement via fax advising the RMA number which should be used to tag the defective controller
prior to shipment.