78
BEFORE REQUESTING SERVICE
Split lines cannot be
seen.
• Split line is set to OFF. Turn split line ON (Split switch).
52
• Diopter compensation lens selector is
not set to (0).
Return diopter compensation lens selector
to (0).
48
• Patient's pupil is not large enough. Darken room and thoroughly dilate
patient's eye.
50
Xenon lamp does not
turn on.
• Power save function is on (flickering
power lamp).
Press Photography switch and cancel
power save function.
41
• Xenon lamp has served its life. Change xenon lamp.
90
• Cable connection is incorrect. Make sure that the digital camera connect-
ing cable is connected correctly.
25
• Anomaly in external recording device. Check power supply, settings, paper, etc.
—
Cannot get patient's
pupil center.
• Is the patient's chin and forehead posi-
tioned correctly on the forehead rest and
chinrest?
Is the patient facing sideways?
Have patient correct their position.
44
• Patient's face height is incorrect. Adjust the face height with the chinrest up/
down switch.
45
Nothing is recorded in
external recording
device.
• Anomaly in external recording device. Check power supply, settings, paper, etc.
—
• Cable connections are incorrect. Check and correct cable connections.
28
A black shadow
appears at the center
of the photographed
image.
• Does the patient have myopia of -10D or
more?
This shadow always appears because of
the optical principle of the product. It does
not indicate any trouble.
—
• Is the reflection from fundus very strong
in the patient's eye?
Problem Condition Check Page