What to do if Topcon Medical Equipment displays 'Could NOT open the software chart configuration screen'?
When the 'Chart software config.' screen cannot be opened normally, this error is displayed. Switch on the CV system again.
What to do if I fail to access the RM/CL data folder in Topcon Compu-Vision CV-5000?
If login to the specified data folder is not possible, check if the RM/CL data folder is set correctly on 'RM/CL data folder' of 'System configurations'.
What does it mean if Topcon Compu-Vision CV-5000 says 'Communication ERROR (Timeout SERIAL IMPORT)'?
This error means that the data sent from the device connected through the serial method cannot be acquired correctly within the set time. To resolve this, try to import the data again. If the problem persists, switch on the CV system again. Also, ensure that the device is connected to the personal computer through the serial cable correctly and that the device's software operates correctly.
What to do if Topcon Compu-Vision CV-5000 Medical Equipment displays 'Fail to connect to the chart monitor'?
Make sure that the chart is powered. Then, turn off and restart the CV system. If the error is displayed continuously, the instrument may malfunction.
What to do if Topcon Medical Equipment displays 'Data file folder is not found'?
When the file link folder is not found, this error occurs. Make sure that the system having the file link folder is connected to the network and operates correctly.
What to do if Topcon Compu-Vision CV-5000 displays 'Fail to read data from the port "[In] REF data receive (01)"'?
When the format received from the connected device is not correct, this error is displayed. Check the data format setting of the device.
What to do if Topcon Compu-Vision CV-5000 displays 'Communication error at the port "[In] REF data receive (00)"'?
An error has occurred in the serial communication with RM/CL. Check the cable connection.
What to do if Topcon Compu-Vision CV-5000 Medical Equipment displays 'Communication error at the port "[In] REF data receive (01)"'?
An error has occurred in the serial communication with RM/CL. Check the cable connection.
Why is Topcon Medical Equipment printing blank pages?
If your Topcon Medical Equipment printer is feeding paper but not printing letters, the printer paper might be loaded incorrectly. Ensure the printer paper is set correctly; it might be rolled reversely.
How to fix 'File format error' on Topcon Compu-Vision CV-5000?
Open 'System configurations' on the data input/output setting screen and check whether the format set on 'Data file configuration' meets the format of the data file output from the external database.
General| Brand | Topcon |
|---|---|
| Model | Compu-Vision CV-5000 |
| Category | Medical Equipment |
| Language | English |
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