MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved
PRECAUTIONS REGARDING MAINTENANCE
4 - 6
4.5 Service Tools
Service tools are used when setting and replacing the MFPs.
The following shows the major service tools for each purpose of use.
[A] Unpacking setup and replacing
[B] Remote
Tool name Major functions Effects, purposes Operation
overview
Released by
USB parameter
setting
Obtaining and
setting of self-
diagnostic codes
To change the self-
diagnostic codes at
the time of
unpacking setup
Via a USB port • This tool is
provided from
a service
head office.
• Setting files
can be read
by means of
the self-
diagnostic
code.
TOSHIBA
Convert Tool
Transitioning of data
from the MFP to be
replaced
To convert the data
in the template and
e-Filing for a new
MFP and transmit
them to it at the time
of replacement
Data conversion
on a client PC
This service tool
has not been
released in some
sales areas.
eBX_eBN_Servi
ce Util Tool
Collecting debug
logs and setting of
self-diagnostic
codes
To change the self-
diagnostic codes at
the time of
unpacking setup
Data
transmission
from a client PC
via LAN
This service tool
has not been
released in some
sales areas.
Tool name Major functions Effects, purposes Operation
overview
Released by
eCC • Obtaining and
setting of self-
diagnostic codes
•Firmware
updating
• Installing of
embedded
applications
• Collecting
counter
information
•Alert
management
• Installing of
licenses
• Backing up and
Restoring by
cloning
To perform
information
obtaining, setting
and maintaining the
MFP by means of
the network
connection
Via an eCC
server
This service tool
has not been
released in some
sales areas.
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