MFP ENTRY GUIDE © 2021 Toshiba Tec Corporation All rights reserved
PRECAUTIONS REGARDING MAINTENANCE
4 - 8
[E] Service call
Notes:
• Depending on the models, some kinds of service tools cannot be used.
• Technical knowledge for the color mechanism and network is required for some service tools.
Tool name Major functions Effects, purposes Operation
overview
Released by
Debug Log tool Collecting of logs in
the MFP
To obtain the
information for
analyzing problems
Via a USB port
(using a Script
file)
This tool is
provided from a
service head
office.
Print Data
Capturing Tool
Storing of print data
in the MFP
To obtain the
information for
analyzing problems
Via a USB port
(making a file of
print data and
storing it into a
debug log)
This tool can be
enabled by
means of the
self-diagnostic
code.
Network
Capturing Tool
Obtaining of the
network data
To obtain the
information for
analyzing network
problems
Via a USB port
(using a Script
file)
This tool is
provided from a
service head
office.
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