Toshiba e-STUDIO477SL - TOSHIBA Remote Monitoring System Error (Topaccess Related Error Communication Error with External Application)

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ERROR CODE AND TROUBLESHOOTING
5 - 19
5
5.2.5 TOSHIBA Remote monitoring system error (TopAccess related
error/Communication error with external application)
Error code
Message displayed in
the TopAccess screen
Contents Troubleshooting
5010
- Internal setting error: There is a
print job, a proof print job, a
private print job, a print job
without a set department code, a
scan job or a fax job remaining in
this equipment.
P. 5-85
5012
Invalid temporary password and
permanent password
Authentication error: A temporary
password downloaded from e-
Bridge and entered in this
equipment is not valid, or the
permanent password set in the e-
Bridge is not valid.
P. 5-85
5013
e-Bridge communication error e-Bridge communication error:
Communication is attempted
while the e-Bridge is enabled for
some reason such as version
upgrade.
P. 5-85
5014
No SSL certificate No SSL certificate: There is no
SSL certificate or the certificate is
not in a correct file format.
P. 5-85
5015
Invalid SSL certificate Invalid SSL certificate: SSL
certificate is not valid.
P. 5-86
5016
Expired SSL certificateIncorrect
time in MFP
Expired SSL certificate: SSL
certificate is expired.
P. 5-86
5017
Other SSL certificate related
error
Other SSL certificate related
error: SSL certificate is invalid.
P. 5-86
5018
Invalid DNS error Invalid DNS error: DNS address
is invalid.
P. 5-86
5019
Connection error Connection error: Settings for
initial URL and proxy are
incorrect.
P. 5-86
501A
Proxy error Proxy error: IP address or port for
proxy setting is invalid.
P. 5-86
501B
No URL (host/port) or invalid path No URL (host/port) or invalid
path: Initial URL is invalid.
P. 5-87
5030
HTTP communication error An error in the HTTP
communication
P. 5-87
50FF
eBR2 internal error A fatal error occurred in the MFP
P. 5-87
5110
Toner Not Recognized - Please
Check Toner.
Toner cartridge detection error.
P. 5-87
5212
Time for Slit Glass and Main
Charger Cleaning - Please Clean
Slit Glass and Main Charger.
Appears when the time for main
charger cleaning comes (at every
output of approx. 10,000 sheets)
P. 5-88
5410
TOSHIBA Global remote
monitoring system error
MFP registration error
P. 5-88
5411
TOSHIBA Global remote
monitoring system error
MFP registration lock error
P. 5-88