© 2013-2016 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO477S/527S/477SL
ERROR CODE AND TROUBLESHOOTING
5 - 75
5
[2BF0] Exceeding maximum number of pages
Reduce the number of the pages of the job in error, and retry the job.
[2BF1] Exceeding maximum number of documents
Backup the documents in the box or folder to PC or delete them.
[2BF2] Exceeding maximum number of folders
Backup the folders in the box or folder to PC or delete them.
[ 4 ] Remote scanning related error
[2A20] System management module resource acquiring failure
Retry the job in error.
If the error still occurs, turn the power OFF and then back ON, then retry the job in error.
[2A31] Disabled WS Scan
Check if the WS Scan function is disabled.
Or, check if the forcible encryption setting of the secure PDF is enabled.
[2A40] System error
Turn the power OFF and then back ON, then retry the job in error.
[2A51] Power failure
Check if the power cable is properly connected.
Check if the power supply voltage is inconstant.
[2A60] WS Scan user authentication failure
• When “1” (TTEC’s WIA driver) is set for 08-9749 and also Windows Fax&Scan is used Check if the
user name that you used to log in Windows is a name registered as a user.
• When MFP panel or EWB Scan is used Check if the login user name is a name registered as a user.
[2A70] Remote Scan privilege check error
Check if correct privilege is given to the user.
[2A71] WS Scan privilege check error
Check if correct privilege is given to the user.
[2A72] e-Filing data access privilege check error (Scan Utility)
Check if correct privilege is given to the user.
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