e-STUDIO477S/527S/477SL © 2013-2016 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
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[71AA] Unidentified error during certificate acquisition from SCEP server
[71AB] Timeout error during certificate acquisition from SCEP server
[71AC] File save error during certificate acquisition from SCEP server
[71B0] Software package file decryption failure
Classification Error item
Maintenance error Unidentified error occurred during certificate acquisition from
SCEP server.
Check item Measures
Setting Check SCEP server and the SCEP setting (automatic) on the
TopAccess screen as follows: TopAccess Administration
Security Certificate Management
Classification Error item
Maintenance error Timeout error occurred during certificate acquisition from
SCEP server.
Check item Measures
Setting Check SCEP server and the SCEP setting (automatic) on the
TopAccess screen in the following procedure: TopAccess
Administration Security Certificate Management
Classification Error item
Maintenance error File save error occurred during certificate acquisition from
SCEP server.
Check item Measures
Setting File saving failed for some reason. If the error still occurs after
rebooting the equipment, start up using the following
procedure:[3] + [C] + [POWER] 3. HDD formatting
Reinstallation of software or HDD replacement
Classification Error item
Maintenance error Software package file decryption failed.
Check item Measures
Setting Software package file may have a problem or may be
corrupted. Check the software package file and then
reattempt the installation.
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