e-STUDIO477S/527S/477SL © 2013-2016 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
5 - 20
5.2.6 MFP access error
5412
TOSHIBA Global remote
monitoring system error
Server busy error
P. 5-88
5413
TOSHIBA Global remote
monitoring system error
Server error
P. 5-88
5414
TOSHIBA Global remote
monitoring system error
Invalid device file error
P. 5-89
5415
TOSHIBA Global remote
monitoring system error
Communication error
P. 5-89
5416
TOSHIBA Global remote
monitoring system error
Setting files / system software
update error
P. 5-89
5417
TOSHIBA Global remote
monitoring system error
System software error
P. 5-89
5BD0
Power failure occurred during
restore
Power supply is cut off during the
restoration of database sent from
TopAccess
P. 5-90
5C10
FAX Unit is not attached. Network FAX is disabled because
the FAX Unit is not attached
P. 5-90
5C11
Security error on Address Book. The network FAX job failed
because the specified address is
not registered in the Address
Book
P. 5-90
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
6007 Failed user login Unsuccessful User Login to MFP:
User authentication cannot be
done because connection to the
authentication server has failed.
P. 5-91
6008 Failed to connect on External
LDAP server for Role Base
Access Control
Failed to connect on External
Role Base Access Control
(LDAP) Server: User
authentication cannot be done
because connection to an
external RBAC server has failed.
P. 5-91
6013 Failed to connect on the
authentication server
Connection failure to the
authentication server: Failed to
connect to the authentication
server
P. 5-91
6014 Detected the authentication
server that can not be connected
Detected the authentication
server that can not be connected:
The authentication server that
cannot be accessed is detected
P. 5-91
6032 Illegal period. Card related error: Expired card:
The card cannot be used
because it has expired.
P. 5-91
Error code
Message displayed in
the TopAccess screen
Contents Troubleshooting
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