e-STUDIO477S/527S/477SL © 2013-2016 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
5 - 100
[8023] Can not contact Authentication Server/Switch
[8024] Certificate verification Failure
[8031] IKEv1 certification failed
[8032] IKEv1 wrong proposal choosen
[8033] IKEv1 shared key authentication failed
Classification Error item
Network error Failed in connection to authentication server and switch.
Check item Measures
Setting Check connectivity to switch or server.
Classification Error item
Network error Failed in verification of certificate.
Check item Measures
Setting Check if a valid certificate is installed.
Classification Error item
Network error Ipsec error for ikev1 certification failed
Check item Measures
Setting Check
1. CA and user certificate in both MFP and remote peer -
certificate timestamp and IPsec Certificate template
should be valid.
2. CRL DP server name is mapped in MFP’s host table or
DNS entry.
3. Certificate against CRL.
Classification Error item
Network error Ipsec error for wrong proposal choosen
Check item Measures
Setting Check the IKEv1 IPsec proposal parameters (like encryption/
authentication algorithms, DH group, authentication methods)
in MFP and peer machine.
Classification Error item
Network error Ipsec error if auth for shared key failed
Check item Measures
Setting Mismatch in IKEv1 Pre Shared Key. Check the PSK in MFP
and remote machine.
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