THE HORIZON MAIN MENU
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DIAGNOSTICS
The options available in the DIAGNOSTIC section enable you to review
the status of various features of the Horizon box.
CUSTOMER CARE
The CUSTOMER SERVICE section of OPTIONS provides you with help-
ful information. The helpful information is grouped into the following
categories:
HORIZON FAQS and ACCOUNT FAQS
These options provide on-screen help topics arranged in a series of
menus and sub-menus. The help topics provide information on the vari-
ous features of the Horizon box, its system and your account.
CONNECTION TEST
The CONNECTION TEST enables you to test the connection of the
Horizon box to the UPC network and check that your home connection
is working
CONTACT UPC
The CONTACT UPC option oers several methods of contacting UPC,
such as e-mail or social media. Select one of the options for more
information.
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