VIDEOJET DataFlex 6530 - 9.2 Videojet DataFlex 6530 Parts

Videojet DataFlex 6530 Operator Manual - Rev AA 8-3
Troubleshooting
Ribbon Pull
Through
Intermittent Mode Only:
Substrate is moving while
printer is printing
Navigate to Tools > Setup > Printhead.
If substrate is not settled before printer
begins to print, adjust Print Delay.
If substrate begins to advance before
printer finishes printing, increase Print
Speed.
Ribbon is 'stuck' to the
substrate and is being
pulled/tugged
Ensure substrate is not 'tacky'.
Try lowering Print Darkness and/or Print
Force settings if needed.
Intermittent Mode Only:
Try increasing Print Speed.
Ribbon goes slack due to
damaged cassette
Inspect cassette for damaged components
such as baseplate, cassette rollers, mandrel,
mandrel pins, and friction cones. Ensure no
components are bent or misaligned.
Replace components as necessary.
Ribbon is
creasing /
wrinkling
Poor alignment of printer to
print platen or peel roller
Ensure proper alignment and printer is
square to print platen or peel roller. Use
shims between printer and mounting plate
if needed.
Dirty or damaged peel roller Clean and replace if necessary.
Bent/damaged peel roller
shaft and/or support
Check and replace if necessary.
Dirty or damaged cassette
rollers
Clean and replace if necessary.
Damaged cassette Inspect cassette for damaged components
such as baseplate, cassette rollers, mandrel,
mandrel pins, and friction cones. Ensure no
components are bent or misaligned.
Excessive “Print Darkness”
and/or “Print Force
Settings”
Navigate to Tools > Setup > Printhead and
set the Print Darkness and Print Force
settings to default values. Check for ribbon
crease/wrinkle and adjust accordingly. It is
recommended to use the lowest possible
settings while still achieving acceptable
print quality.
Incorrect ribbon settings Navigate to Tools > Setup > Consumables
and ensure correct ribbon settings for the
ribbon being used.
Error Message Possible Causes
Remedies
Table 8-1: Printer Faults (continued)