8-4 Videojet DataFlex 6530 Operator Manual - Rev AA
Troubleshooting
Calibration
Failed
Ribbon installed incorrectly Reinstall the ribbon as per the ribbon
loading diagram on cassette.
Ribbon reel diameter is out
of range
Use correct ribbon reel.
Incorrect ribbon settings Navigate to Tools > Setup > Consumables
and ensure correct ribbon settings for the
ribbon being used.
Damaged cassette Inspect cassette for damaged components
such as baseplate, cassette rollers, mandrel,
mandrel pins, and friction cones. Ensure no
components are bent or misaligned.
Replace components as necessary.
Dirty ribbon detector PCB
and/or emitter LEDs
Clean with dry, compressed air or foam
applicator with 70% isopropyl alcohol.
Faulty emitter LEDs With printer being OFFLINE, test LEDs by
navigating to Tools > Diagnostics > Printhead
> Outputs and toggle Optical Calibration
LEDs. Ensure all the LEDs illuminate.
Replace printhead PCB as necessary.
Optical
Calibration
Sensor Dirty /
Optical
Calibration
Failed
Ribbon installed incorrectly Reinstall the ribbon as per the ribbon
loading diagram on cassette.
Ribbon reel diameter is out
of range
Use correct ribbon reel.
Incorrect ribbon settings Navigate to Tools > Setup > Consumables
and ensure correct ribbon settings for the
ribbon being used.
Damaged cassette Inspect cassette for damaged components
such as baseplate, cassette rollers, mandrel,
mandrel pins, and friction cones. Ensure no
components are bent or misaligned.
Replace components as necessary.
Dirty ribbon detector PCB
and/or emitter LEDs
Clean with dry, compressed air or foam
applicator with 70% isopropyl alcohol.
Faulty emitter LEDs With printer being OFFLINE, test LEDs by
navigating to Tools > Diagnostics > Printhead
> Outputs and toggle Optical Calibration
LEDs. Ensure all LEDS illuminate. Replace
printhead PCB as necessary.
Error Message Possible Causes
Remedies
Table 8-1: Printer Faults (continued)
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