VIDEOJET DataFlex 6530 - Page 102

Videojet DataFlex 6530 Operator Manual - Rev AA 8-5
Troubleshooting
Printhead
Position
Printhead motor stalling due
to poorly positioned print
platen
Check and adjust the print platen.
Linear slide is obstructed or
binding
Clean with dry, compressed air and replace
as necessary.
Worn or damaged belts
and/or pulleys
Contact your maintenance engineer.
Missing magnet on
printhead mount
Contact your maintenance engineer.
Faulty printhead position
sensor
With printer being OFFLINE, test by
navigating to Tools > Diagnostics >Printhead
> Outputs and toggling Printhead Position.
Printhead should travel to home and
parked positions. Replace printhead PCB
as necessary.
Printhead Over
Temperature
Printhead overheats Allow the printhead to cool down.
Damaged printhead /
printhead cable
Replace the printhead.
Printhead
Absent
Loss of communications Repower the printer.
Printhead Volts
Error
Power supply voltage varies
too much
Check the printhead power supply output.
Faulty main printer PCB Replace the main printer PCB.
Printhead does
not move in
and out
Head Belt or carriage belt
clamp is loose or missing
Check and correct.
Printhead or carriage stepper
motor(s) not plugged in
securely
Check and correct.
Worn or damaged belts
and/or pulleys
Contact your maintenance engineer.
Incorrect belt tension Contact your maintenance engineer.
Faulty motor Contact your maintenance engineer.
Error Message Possible Causes
Remedies
Table 8-1: Printer Faults (continued)