8-6 Videojet DataFlex 6530 Operator Manual - Rev AA
Troubleshooting
Printhead does
not drive across
Head Belt or carriage belt
clamp is loose or missing
Check and correct.
Printhead or carriage stepper
motor(s) not plugged in
securely
Check and correct.
Linear slide is obstructed or
binding
Clean with dry, compressed air and replace
as necessary.
Worn or damaged belts
and/or pulleys
Contact your maintenance engineer.
Incorrect belt tension Contact your maintenance engineer.
Faulty motor Contact your maintenance engineer.
Thermistor
Fault
Printhead cable not fully
inserted onto printhead PCB
Insert printhead cable onto printhead PCB.
Damaged printhead /
printhead cable
Replace the printhead.
Motor Volts
Error
Power supply voltage varies
too much
Check the power supply output.
Faulty main printer PCB Replace the main printer PCB.
Faulty motor Check the motor and replace if necessary.
Webbing Error Supply ribbon reel eccentric
(+1mm)
Replace the ribbon reel.
End of Reel Reactive Mode: Ribbon has
run out.
Predictive Mode: ~ 5m of
ribbon left.
Replace the ribbon.
Incorrect Reel
Size
Ribbon cores not fitted Try using a different ribbon reel.
Incorrect ribbon settings Navigate to Tools > Setup > Consumables
and ensure correct ribbon settings for the
ribbon being used.
High throughout Mode
enabled while attempting to
use ribbon greater than 700m
in length
Using CLARiTY Configuration Manager,
disable High Throughput Mode or use
ribbon less than 700m in length.
Error Message Possible Causes
Remedies
Table 8-1: Printer Faults (continued)
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