Videojet DataFlex 6530 Operator Manual - Rev AA 8-7
Troubleshooting
Substrate Speed
Detection
Continuous Mode Only:
Worn or missing encoder
O-ring
Check condition of encoder O-ring.
Replace if necessary.
Continuous Mode Only:
Encoder O-ring slipping or
not making good contact
with peel roller
Ensure encoder O-ring making good
contact with peel roller.
Intermittent Mode Only:
Substrate is moving while
printer is printing
Navigate to Tools > Setup > Printhead.
If substrate is not settled before printer
begins to print, adjust Print Delay.
If substrate begins to advance before
printer finishes printing, increase Print
Speed.
Ribbon is 'stuck' to the
substrate and is being
pulled/tugged
Ensure substrate is not 'tacky'.
Try lowering Print Darkness and/or Print
Force settings if needed.
Intermittent Mode Only:
Try increasing Print Speed.
Ribbon going slack due to
damaged cassette
Inspect cassette for damaged components
such as baseplate, cassette rollers, mandrel,
mandrel pins, and friction cones. Ensure no
components are bent or misaligned.
Replace components as necessary.
Print Cycle
Error
Continuous Mode Only:
Current printer settings not
optimized for the application
Navigate to Tools > Diagnostics > Printhead
> Encoder Profiles and Capture Encoder
Profile to determine max substrate speed.
Then using CLARiTY Configuration
Manager, lower the Continuous Maximum
Print Speed setting to be ~50-100mm/sec
greater than max substrate speed.
Error Message Possible Causes
Remedies
Table 8-1: Printer Faults (continued)
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