Vivotek SC8131 - Page 126

VIVOTEK
126 - User's Manual
NOTE:
If you should need to contact VIVOTEK technical support for help with the conguration,
please provide the following:
1. SC8131 rmware version.
2. Installation information, e.g., height and position (taking pictures of the camera and the
installation site is highly recommended).
3. Snapshots of the environments.
4. Recorded video (in the side-by-side view) from the SC8131. The preferred conguration
for stream 1 is CBR, target bit rate 8Mb/s, at 30fps, frame rate priority. Use IE10 to
record stream 1 for our reference.