C-16 Programming the Voice Mail System
Flash-Based Voice Mail
STARPLUS STSe - Programming & Operations Manual August 2005
3. After the prompt, enter one of the following three options:
A three-digit prompt number, then when prompted enter the same number a second
time. The selected prompt plays and then you are returned to the Administrator
Options Menu.
-or-
The first three-digit number of the range followed by the second three-digit number
of the range. The selected prompts play and then you are then returned to the
prompt that asks if you want to listen to a single prompt, listen to a range of prompts,
or listen to the last prompt recorded.
-or-
Press [#] to listen to the last prompt recorded. After the prompt plays you are
returned to the Administrator Options Menu.
4. When you finish Listening to Prompts, you have three choices:
Press [1] through [9] to select another System Administrator task to perform.
Press [] to return to the system Main Customer Call Routing (CCR) Menu.
Press [] + [] to exit the system completely.
Change Open and Close Schedule
The Flash-based Voice Mail allows the system administrator to change the Opening and
Closing Schedule via a DTMF telephone. This is useful for unscheduled closings or hour
changes.
To change the Open & Close Schedule:
1. Access the System Administrator’s Mailbox as described on page C-7. The Administrator
Options Menu plays.
2. Press [9] to change Open and Closing schedule. You are prompted to select the day of the
week to modify.
3. Press the desired digit [1] through [7] to select a day of the week (Sun-Sat) to modify. You
are prompted to select an option to either change the Closing time or the Opening time.
4. Press [2] for Closing time or [6] for Opening time. You are prompted to select an option to
review, modify, or delete the time.
5. Press [1] to review, [2] to modify, or [3] to delete the selected value. A recorded
announcement is provided to confirm the action you have taken.
6. Press [
] after your changes are complete.
7. When all schedule changes are complete, you have three choices:
Press [1] through [9] to select another System Administrator task to perform.
Press [] to return to the system Main Customer Call Routing (CCR) Menu.
Press [] + [] to exit the system completely.
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