wingtra One - Faq & Troubleshooting

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Geotagging

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ProcessWingtraOneimageswithPix4D

UpdateandMaintenance

MaintenanceofWingtraOne

UpdateWingtraPilot&WingtraOne

UpdateWingtraHub

UpdateAndroidOS

FAQ/Troubleshooting

AccessFlightLogs

PreflightChecklistTroubleshooting

HandlingofWingtraOneTroubleshooting

WingtraOne40MPRX1Troubleshooting

WingtraOne20MPQX1Troubleshooting

AnnouncementsandReleaseNotes

WingtraRelease

WingtraOneDocuments

Main Page

Table of Contents2
Faq & Troubleshooting3
Support and Feedback Setup4
Adhoc Support4
General Support and Feedback4
Tips and Tricks4
Search this Knowledge Base for Help5
Repower Wingtraone5
Submit a Support Request5
Wingtraone Quick Start Guide6
Check before You Leave the Office6
Plan Your Flight6
Setup Your Flight in the Field6
Fly & Collect Images7
Wingtraone Deliveries8
Pilot Box8
Wingtraone 20MP QX110
Check and Adjust Camera Settings QX110
Wingtraone QX1 Preflight Check12
Wingtraone 40MP RX1R213
Check and Adjust Camera Settings RX1R213
Image Quality Settings14
Wingtraone Rededge16
Configure Rededge Camera17
Calibrate Rededge Camera18
Advanced Configuration18
Flying Wingtraone Rededge on Low Altitudes above Takeoff19
Further Information19
Environmental Conditions20
Safety Parameters21
Geofence Radius Around Home21
Geofence Altitude above Home21
Minimum RTH Altitude above Home21
Minimum Ground Clearance22
Regulations23
Regulations in Switzerland23
Warranty Disclaimer24
Charging Accessories25
Charging Wingtrapilot Tablet25
Charging External Camera Battery25
Charging Remote Control (RC)25
Charging Wingtraone Flight Batteries27
Li-Ion Batteries27
Charging Li-Ion 4S3P Batteries27
Charger Setup (Office)28
Charger Setup (Car Battery)28
Handling of Wingtraone30
Carry Wingtraone30
Attach and Detach Middle Stand30
Power on Wingtraone30
Download Maps for Offline Use32
Create a New Flight Plan33
(Optional) Import KML33
Set Home for Takeoff and Landing34
Step 3: Add Area(S)34
(Optional) Adjust Geofence and RTH Settings35
Example Flight Planning35
Flight Planning on the Field36
Change Wingtrapilot Settings36
Advanced Flight Planning38
Flying Large Flight Plans38
Flying in Difficult Terrain38
Flying in Difficult Terrain - Mines / Changing Terrain39
Flying in Difficult Terrain - Obstacles / Buildings / Forest39
Ground Elevation Offset Feature40
Flight Direction40
Flying in Difficult Terrain - Steep Terrain40
Flying in Difficult Terrain - BVLOS Behind Mountains or Buildings40
Flying in High Winds41
Preflight Checklist42
Ground Clearance Without Takeoff/Land at Least 40M?42
Hardware: Distance Sensor Clean?42
Connect Telemetry Link to Tablet and Power on Wingtraone43
Check Battery Voltage43
Check Even Takeoff Position43
Turn on the Remote Control (RC)43
Check Startup Flap Movement44
Camera Readiness44
Calibrate Airspeed44
Review Flight Plan and Upload to Wingtraone45
Infeasible Flight Plan45
Camera SD Card Storage too Low45
Safe Transition Altitude45
Flight Modes and In-Flight Interactions47
Auto Mode47
Return-To-Home (RTH)47
Assisted Mode47
Emergency Button Triggered from the Tablet48
RTH Engaged from the Tablet48
Flight Feedback49
Return-To-Home50
RTH Procedure in Cruise50
RTH Procedure in Hover50
Manual Flying in Assisted Mode51
Flight Instructions51
Hover51
Cruise51
Remote Control51
Control Sticks52
Assisted Mode - Cruise53
Assisted Mode - Hover54
Failsafe Scenarios56
Land on Spot / Hover down57
Last Known Wingtraone Location57
Assisted-Transition57
Emergency Stop57
Wingtraone PPK59
Get Started with Wingtraone PPK59
PPK Briefly Explained59
Step by Step PPK Software Setup (Wingtrahub)60
Download Wingtrahub and Tutorial60
Install Wingtrahub60
Tutorial & Activation61
Your Base Station Options61
General Base Station Requirements62
Use Subscription to a CORS or VRS Network62
Use Your Own RTK Enabled Base Station62
Wingtraone PPK Processing - Troubleshooting63
Geotagging64
Non-PPK Geotagging64
PPK Geotagging65
Results of Geotagging66
Mapping Recommendations68
Original Data Quality68
Image Quality68
Light Condition68
Image Postprocessing Software70
Wingtraone with Pix4D Products70
Process Wingtraone Images with Pix4D71
General Recommendations71
Open Pix4Dmapper and Create a New Project71
Step 2 - Select Images71
Adjust Coordinate System of Images72
Import Accuracies for Image Positions73
Define Output Coordinate System74
Select Processing Template74
Option 1 - Generate Basic Output75
Process in Pix4D Cloud75
Maintenance of Wingtraone77
Basic Maintenance Tasks of Wingtraone77
Repairs of Wingtraone77
Maintenance that Is Done by Wingtra or Wingtra Resellers78
Update Wingtrapilot & Wingtraone79
Download Latest Wingtra Release79
Update Wingtrapilot80
Update Wingtraone Firmware80
Open the Manual82
Verification82
Troubleshooting82
Message Shows up that Update Failed82
Message Shows up that Previous Version Restored83
Update Wingtrahub84
Download Latest Release84
How Can I Uninstall Wingtrahub85
Update Android os86
Access Flight Logs87
Prepare Wingtraone for the Log Transfer87
Transfer the Logs87
Send Flight Logs to Wingtra Support87
Preflight Checklist - Troubleshooting89
Known Issue: Initialization Failure of Wingtraone89
Known Issue: Upload of Flight Plan Fails89
I Get a Warning: "Wingtraone Is Not Fully Set Up"89
I Get a Warning about Wingtraone Not Responding90
Handling of Wingtraone - Troubleshooting91
What Happens if I Click Ready-To-Fly Button Again?91
What Do I Do if I Observe some Abnormal Occurences on the Drone?91
Wingtraone 40MP RX1 - Troubleshooting92
The Images Are over or Underexposed92
The Images Look Blurry92
The Geotagging Process Lasts very Long92
Wingtraone 20MP QX1 - Troubleshooting94
What Is the Meaning of the Different Camera Icon Colors?94
Camera: My Camera Does Not Connect to Wingtrapilot94
Camera: My Images Are Blurry95
Camera: My Images Are Blurry, How Can I Adjust the Focus?95
Camera: My Images Are too Dark96
Camera: My Images Are too Bright96
Camera: some of the Parameters Are Red96
I Get the Message "Param Set "XX" Timeout97
Wingtra Releases98
Wingtrapilot & Wingtraone 1.8 - June 201898
Wingtrahub 0.2 - June 201898
Wingtrahub 0.1 - April 201898
Release 1.5 - July 201799
Release 1.4 - May 201799
Release 1.3 - March 201799
Release 1.1 - January 2017100
Wingtraone Documents101

wingtra One - Faq & Troubleshooting

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