wingtra One - WingtraOne 20 MP QX1 - Troubleshooting

WingtraOne20MPQX1-Troubleshooting
Q:Whatisthemeaningofthedifferentcameraiconcolors?
WithinWingtraPilotyouwillseeacameraicononthetoprightcorner.Non-readinessofthecamera,
ongoingprocesses,oranythingelsenon-normalwillbeindicatedwithoneofthefollowingcolor
codings:
Grey:NocamerawasdetectedbyWingtraPilot(WingtraOnedoesn’tsendheartbeatorcamera
identification).Inthissituation,thecameracheckinthesafetychecklistisdisabled.Pleasewait
for1-2minutesandrepowerincasetheiconstaysgrey.CheckthecablebetweenWingtraOne
andcamera.Ifitstaysgrey,submitasupportrequest
Yellow:Camerasetupisinprogress,allsettingsandfocusarebeingset.Inthissituation,the
cameracheckinthesafetychecklistisdisabled.Pleasewaitfor1-2minutesandrepowerincase
theiconstaysyellow.Ifitstaysyellow,submitasupportrequest
Red:MismatchbetweencameraonWingtraOneandcameraofFlightPlan.Inthissituation,the
cameracheckinthesafetychecklistisdisabled.Pleasecheckifyouhavecreatedoropeneda
FlightPlanthatmatchesyourpayload.Doublecheckifyouhaveinsertedtherightpayloadinto
WingtraOneandiftheuniversalpayloadconnector(USB-C)isinplace.RepowerWingtraOne.
CreateanewFlightPlanwiththerightcamera.Iftheiconstaysred,submitasupportrequest.
Black:Allgood,cameraiscorrectlyconnected.Inthissituationthecameracheckinthesafety
checklistisenabled.
Q:Camera:MycameradoesnotconnecttoWingtraPilot
MakesurethatyourWingtraOneispoweredon.
CheckthatWingtraOneisconnectedtoWingtraPilot.
Makesurethatallthecameracablesarecorrectlyconnected(seepicturebelow).
Makesurethatthecameraispoweredon(greenLEDonthecamerahousing).IfWingtraOneis
poweredbutthecameraisnot,doublecheckthecablesbeforesubmittingasupportrequest.
WingtraOne20MPQX1Troubleshooting
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