236 Chapter 9 – Reinstalling the Spire CX260
Formatting the Image Disk
Perform the following procedure when suggested as a recovery action.
1. Close all software programs and wait for them to shut down completely.
2. Select Start > CX260 > CX260 Tools > Format Image Disks.
The following message appears.
3. Close all open windows, if required, and click OK.
4. Click OK.
The following message appears.
5. Click Ye s .
Note: To format an image disk on the CX260 configuration, you must be
connected to a Windows-based computer, Mac client, or portable workstation
via the Remote Desktop Connection. See Working Remotely on page 24.
Important: Formatting erases all data stored in the Storage folder. It is
recommended that either an ONSA or your system administrator back up the
customer’s data, if possible, to an external device or network.
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