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Repair Analysis Procedures (RAP) 7-4 Xerox DocuPrint P8e Service Manual
10 All printed pages are undamaged (no wrinkles, folded corners, rips, etc.).
YN
| Check the paper path for obstructions, damaged or out of place components, gears, or
rollers.
11 The print quality is acceptable.
YN
| Perform procedure 5.2.4 (Print Cartridge Cleaning Procedure), then go to RAP 7.8.
12 Press and hold the Front Panel Key until the LEDs flash. Release the key. During the printing of
the configuration sheet, the Exit Fan impeller blades rotate.
YN
| Replace the Exit Fan (PL 9).
13 Ask the customer to enter the Remote Control Panel, select the Test Menu, and print a
configuration sheet. The configuration sheet prints successfully.
YN
| Go to RAP 7.9.
14 Ask the customer to select the Page Menu. Change the “Copies” selection to a different number;
example: if the number is 1, change it to 3; if the number is 3, change it to 4. Select send. Select
the Test Menu and print a configuration sheet. The selected parameter is change is indicated on
the configuration sheet.
YN
| Replace the Controller PWB (PL 10).
15 Ask the customer to print a document from an application program. The document prints
successfully.
YN
| Have the customer validate the application and printer setup.
16 The customer has indicated a problem with the memory SIMM.
YN
| The printer appears to be functioning properly. If the customer reported a Status Monitor
Fault / Message that has not been corrected, see Table 7.2. Status Monitor Fault / Message
Table.
17 Go to RAP 7.10.
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