Xerox WorkCentre 5020 System Administrator Guide

9 Problem Solving
84
H9 010-325 An internal communication error
occurred in the machine.
Switch the machine off and on. If
the error persists, contact the
Xerox Welcome Center.
J1 093-912 Out of toner. Add toner.
For information on how to add
toner, refer to
Adding Toner to
the Drum Cartridge on page 12
.
J3 091-912 The machine cannot correctly
sense the connection to the
Drum Cartridge, or the Drum
Cartridge may not be installed at
all.
If the Drum Cartridge is installed
in the machine, pull it out
halfway, and push it back in
again.
If the Drum Cartridge is not
installed in the machine at all,
install the recommended Drum
Cartridge.
For information on the Drum
Cartridge, refer to
Replacing
Consumables on page 11
.
J6 091-913 The Drum Cartridge needs to be
replaced.
Replace the Drum Cartridge.
For information on how to
replace the Drum Cartridge, refer
to
Replacing the Drum Cartridge
on page 15
.
J7 091-914
091-915
091-916
The Drum Cartridge is defective. Replace the Drum Cartridge.
For information on the Drum
Cartridge, refer to
Replacing
Consumables on page 11
.
For information on how to
replace the Drum Cartridge, refer
to
Replacing the Drum Cartridge
on page 15
.
L9 016-756 The use of the service is
restricted for a particular user
account.
Change the setting to permit the
user account to access the
service.
For more information, refer to
Feature Access on page 68 .
016-757 A wrong passcode was entered. Enter the correct passcode.
016-759 When Copy Auditron or Print
Auditron is enabled on the
machine, the copy or print job
limit that has been set for a
particular user account has
been reached.
Press any button to clear the
error. Change the copy or print
job limit for the user account in
the System Setting Mode (menu
number: 801 to 899, 901 to 999).
The copy or print count for the
user account will be reset to "0"
by changing the job limit.
For more information, refer to
System Settings on page 109 .
Error Code
Description Remedy
What appears
in the Display
What appears
in CentreWare
Internet Services

Xerox WorkCentre 5020 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Print Resolution	Up to 600 x 600 dpi
Max Paper Size	A3
Standard Paper Capacity	250 sheets
Bypass Tray Capacity	100 sheets
Duplex Printing	Manual
Copy Speed	Up to 20 cpm
First Page Out Time (Copying)	Less than 10 seconds
Scan Resolution	Up to 600 x 600 dpi
Operating System Compatibility	Windows, Mac OS
Automatic Document Feeder	50 sheets
Connectivity	USB 2.0
Functions	Print, Copy
Reduction / Enlargement	25% - 400%
Scan Destinations	USB, Email
Fax Transmission Speed	33.6 kbps
First Page Out Time (Printing)	Less than 8 seconds