What to do if Yealink VC110 Conference System fails to call far site via IP address?
If your Yealink Conference System endpoint fails to call the far site via IP address, ensure that at least one call protocol is enabled on both sites. Also, ensure that the network is connected and configured correctly. Try pinging the IP address of the far site to test the connection.
Why can’t I adjust the remote camera during an active call on my Yealink VC110?
If you can’t adjust the remote camera during a call, use the remote control to control the local camera to check whether the remote control can be used normally. Ensure that the far site has enabled the far-end camera control feature. Ensure that what you are controlling is the remote camera. Ensure that the far site supports the same call protocol as the local site.
Why doesn't the Yealink VC110 Conference System display IP address?
If the status bar of your Yealink Conference System's display device isn't showing the IP address, check if the network is available. Ensure the LAN property is configured correctly and verify if the endpoint has enabled the hide IP address feature. Also, check if the endpoint has configured the firewall and NAT correctly.
Why can’t I start a presentation on my Yealink Conference System?
If you can’t start a presentation, check whether a PC is connected to the VC110 all-in-one unit. Check whether the PC is sending a signal. Check the call statistics to see whether the endpoint is sharing content. Ensure that dual-stream is configured correctly.
Why doesn’t the Yealink VC110 Conference System display device display time and date correctly?
If the display device doesn’t show the correct time and date, and you're obtaining it automatically from an NTP server, ensure the SNTP server and time zone are correctly configured and that the connection between the endpoint and the NTP server is working. If you've configured the time and date manually, ensure you've entered the correct information.
Why can't I hear the audio during a call on my Yealink Conference System?
If you can't hear audio during a call on your Yealink Conference System, here are a few things to check: Make sure the endpoint has selected an available audio output device and that the volume level on the endpoint is set appropriately. Also, verify that the microphone on the remote endpoint is not muted.
Why can’t I hear the other site clearly during a call on my Yealink Conference System?
If you're having trouble hearing the other site clearly during a call on your Yealink Conference System, first check that the speaker volume of the far site is not set too low. Muffled audio might be due to highly reverberant rooms, so speak closer to the phone. Also, adjust the priority order for your audio codec if you've selected a low-bandwidth audio codec to be first. For best results, ensure the caller uses a Yealink video conferencing endpoint. Lastly, dust and debris may affect audio quality, so avoid using liquid or aerosol cleaners on the phone.
How to check network availability on Yealink Conference System?
If the network is unavailable for your Yealink Conference System, check if the network is available and if the LED indicator on the left of the Internet port is green.
Why Yealink Conference System endpoint fails to call the far site via IP address?
If the endpoint fails to call the far site via IP address, ensure that at least one call protocol is enabled on both sites. Verify that the network is connected and configured correctly. If issues persist, ping the IP address of the far site.
Why does my Yealink Conference System network keep losing packets?
If the network keeps losing packets, check the network availability and ensure the LED indicator on the Internet port illuminates green. Try using a low-speed connection to check for packet loss. Also, check the configuration of the network speed and duplex mode on the endpoint, switch, and router.
General| Digital zoom | 4 x |
|---|---|
| Focus adjustment | Auto |
| Video codecs | H.264, H.263 |
| Maximum frame rate | 30 fps |
| Supported video modes | 720p, 1080p |
| Video formats supported | H.263, H.264 |
| Supported graphics resolutions | 352 x 288, 704 x 576, 1280 x 720 (HD 720), 1920 x 1080 (HD 1080) |
| Voice codecs | G.711a, G.722, G.722.1, G.722.1C |
| Line-in | Yes |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Pan range | -100 - 100 ° |
| Tilt angle range | -30 - 30 ° |
| Security algorithms | 128-bit AES, HTTPS, SRTP, SSL/TLS |
| Ethernet LAN data rates | 10, 100 Mbit/s |
| Supported network protocols | TCP/IP (IPv4), DHCP/ stastic IP, HTTP/ HTTPS, SRTP/TLS, IEEE802.1X, LLDP-MED, VLAN |
| Current | 2 A |
| Power consumption (max) | 30 W |
| Power consumption (typical) | 24 W |
| Storage temperature (T-T) | -20 - 50 °C |
| Operating temperature (T-T) | 10 - 40 °C |
| Operating relative humidity (H-H) | 10 - 95 % |
Weight and Dimensions| Depth | 151.5 mm |
|---|---|
| Width | 234.6 mm |
| Height | 161 mm |
| Package depth | 318 mm |
| Package width | 432 mm |
| Package height | 274 mm |
| Package weight | 5900 g |
Details the items included in the VC110 all-in-one package.
Provides basic instructions for connecting and installing the VC110.
Explains how to power the VC110 endpoint on and off.
Guides through the initial configuration of the endpoint.
Covers settings like sleep time, backlight, site name, language, date/time.
Configuring uplink and downlink bandwidth for calls.
Allowing the remote site to control the local camera.
Methods for placing calls using remote control, phone, or web UI.
How to answer or reject incoming calls.
Features like mute, video recording, layout change during a call.
Procedures for ending two-way and multi-way calls.
How to connect the VCM60 to the VC110 endpoint.
Connecting a PC/mobile device to VCP41 for audio input/output.
Performing audio and camera diagnostics on the endpoint.
Troubleshooting common call placement and reception problems.
Solutions for camera angle, focus, and video quality problems.
Troubleshooting issues related to the display device.
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