Why can't the far site hear the local audio on my Yealink VC110?
If the far site can't hear the local audio, ensure the local audio input device is correctly connected. Check if the local site is muted. Verify if the endpoint has enabled the auto-answer mute or auto-dialout mute feature.
Why is the voice quality poor on my Yealink VC110 Conference System?
Poor voice quality during a call, such as intermittent voice, low volume, echo, or other noise, can be caused by several factors. Users may be sitting too far from or too near to the microphone. Check if the audio pickup device is moved frequently. Intermittent voice is probably caused by voice packet loss or jitter. Noise devices, such as computers or fans, may make it difficult to hear each other's voices clearly. Wires may also cause this problem.
Why can’t I adjust the camera angle and focus on my Yealink VC110 Conference System?
To adjust the camera angle and focus, ensure you are doing so when the endpoint is idle or during a call. Verify the batteries in the remote control are working and installed correctly. Aim the remote control at the sensor, and ensure no objects obstruct the sensor on the camera's front. Check that the LED on the camera flashes green when using the remote. Confirm you are controlling the local camera. Try rebooting the endpoint.
Why doesn’t the status bar of the Yealink Conference System display device display IP address?
If the status bar isn't displaying the IP address, check if the network is available. Verify that the LAN property is configured correctly. See if the endpoint has enabled the hide IP address feature. Also, check if the endpoint has configured the firewall and NAT correctly.
Why can’t I hear the other site clearly during a call using my Yealink VC110?
If you can’t hear the other site clearly, ensure the speaker volume of the far site isn't too low. Muffled audio may be due to reverberant rooms. Adjust the priority order for your audio codec, especially if you've chosen a low-bandwidth codec first. Dust and debris can also affect audio quality.
Why can’t I adjust the remote camera during an active call on my Yealink VC110?
If you can’t adjust the remote camera during a call, use the remote control to control the local camera to check whether the remote control can be used normally. Ensure that the far site has enabled the far-end camera control feature. Ensure that what you are controlling is the remote camera. Ensure that the far site supports the same call protocol as the local site.
Why can’t I view the local video image on my Yealink Conference System?
If you can’t view the local video image, check if the local camera is correctly connected to the VC110 unit. Ensure the camera is powered on and the LED indicator is green. Verify the camera is selected for the current video input source. Check the screen layout to see if the remote video image is shown in full size.
Why doesn’t the Yealink VC110 Conference System display device display time and date correctly?
If the display device doesn’t show the correct time and date, and you're obtaining it automatically from an NTP server, ensure the SNTP server and time zone are correctly configured and that the connection between the endpoint and the NTP server is working. If you've configured the time and date manually, ensure you've entered the correct information.
Why can’t I start a presentation on my Yealink Conference System?
If you can’t start a presentation, check whether a PC is connected to the VC110 all-in-one unit. Check whether the PC is sending a signal. Check the call statistics to see whether the endpoint is sharing content. Ensure that dual-stream is configured correctly.
General| Digital zoom | 4 x |
|---|---|
| Focus adjustment | Auto |
| Video codecs | H.264, H.263 |
| Maximum frame rate | 30 fps |
| Supported video modes | 720p, 1080p |
| Video formats supported | H.263, H.264 |
| Supported graphics resolutions | 352 x 288, 704 x 576, 1280 x 720 (HD 720), 1920 x 1080 (HD 1080) |
| Voice codecs | G.711a, G.722, G.722.1, G.722.1C |
| Line-in | Yes |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Pan range | -100 - 100 ° |
| Tilt angle range | -30 - 30 ° |
| Security algorithms | 128-bit AES, HTTPS, SRTP, SSL/TLS |
| Ethernet LAN data rates | 10, 100 Mbit/s |
| Supported network protocols | TCP/IP (IPv4), DHCP/ stastic IP, HTTP/ HTTPS, SRTP/TLS, IEEE802.1X, LLDP-MED, VLAN |
| Current | 2 A |
| Power consumption (max) | 30 W |
| Power consumption (typical) | 24 W |
| Storage temperature (T-T) | -20 - 50 °C |
| Operating temperature (T-T) | 10 - 40 °C |
| Operating relative humidity (H-H) | 10 - 95 % |
Weight and Dimensions| Depth | 151.5 mm |
|---|---|
| Width | 234.6 mm |
| Height | 161 mm |
| Package depth | 318 mm |
| Package width | 432 mm |
| Package height | 274 mm |
| Package weight | 5900 g |
Details the items included in the VC110 all-in-one package.
Provides basic instructions for connecting and installing the VC110.
Explains how to power the VC110 endpoint on and off.
Guides through the initial configuration of the endpoint.
Covers settings like sleep time, backlight, site name, language, date/time.
Configuring uplink and downlink bandwidth for calls.
Allowing the remote site to control the local camera.
Methods for placing calls using remote control, phone, or web UI.
How to answer or reject incoming calls.
Features like mute, video recording, layout change during a call.
Procedures for ending two-way and multi-way calls.
How to connect the VCM60 to the VC110 endpoint.
Connecting a PC/mobile device to VCP41 for audio input/output.
Performing audio and camera diagnostics on the endpoint.
Troubleshooting common call placement and reception problems.
Solutions for camera angle, focus, and video quality problems.
Troubleshooting issues related to the display device.
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