3 - 4 LI4278 Product Reference Guide
Troubleshooting
NOTE See Dump Scanner Parameters on page 5-24 to debug scanner problems by creating a text file with all
the scanner's asset tracking information, and parameter settings.
If after performing the possible solutions in Table 3-1 the symbol still does not scan, contact the distributor
or contact the Zebra Global Customer Support Center. See page xxiii for contact information.
Table 3-1
Troubleshooting
Problem Possible Causes Possible Solutions
Battery
Linear imager scanner battery
requires frequent charging.
Battery may need reconditioning. Restore the battery by performing a
battery reconditioning cycle. See
Reconditioning the Linear Imager
Scanner Battery on page 1-13
for
more information.
Linear imager scanner displays solid
red LED longer than 3 seconds
when placed in cradle.
Battery may require pre-charge
due to excessive discharge.
Wait for the red LED to turn green
indicating that the scanner has begun
normal charging. Recommend allowing
battery to fully recharge.
Beeper Indications
Linear imager scanner emits
low/high/low beeps.
ADF transmit error. See
Chapter 12, ADVANCED DATA
FORMATTING
for information about
ADF programming.
Invalid ADF rule is detected. See
Chapter 12, ADVANCED DATA
FORMATTING
for information about
ADF programming.
The Code 39 buffer was erased or
there was an attempt to clear or
transmit an empty buffer.
Normal when scanning the Code 39
Buffering
Clear Buffer
bar code or
upon attempt to transmit an empty
Code 39 buffer.
Linear imager scanner emits a
low/high/low/high beep sequence
while it is being programmed.
Out of ADF parameter storage
space.
Erase all rules and re-program with
shorter rules.
Linear imager scanner emits long
low/long high beeps.
Input error, incorrect bar code or
Cancel
bar code was scanned.
Scan the correct numeric bar codes
within range for the parameter
programmed.
Page timeout; remote device is
out of range/not powered.
Move the linear imager scanner back
into range of the remote device; try to
re-connect; check remote device
configuration.