Maintenance & Troubleshooting 7 - 7
A message appears
stating that the MC67
memory is full.
Too many files stored on
the MC67.
Delete unused memos and records. If necessary, save these
records on the host computer (or use an SD card for additional
memory).
Too many applications
installed on the MC67.
Remove user-installed applications on the MC67 to recover
memory. Select > Settings > System and tap the Remove
Programs icon. Select the unused program and tap Remove.
The Charging/Battery
Status LED flashes with
the Power button is
pressed and the MC67
does not turn on.
The MC67’s battery is
low.
Recharge the battery.
Camera application
does not launch.
DataWedge application
running.
Stop DataWedge application. Tap > Settings > System >
Task Manager. Select DataWedge application and tap End Task.
The MC67 does not
decode with reading bar
code.
Scanning application is
not loaded.
Load a scanning application on the MC67. See your system
administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between exit
window and bar code is
incorrect.
Place the MC67 within proper scanning range.
MC67 is not
programmed for the bar
code.
Program the MC67 to accept the type of bar code being scanned.
Refer to the EMDK or Control Panel application.
MC67 is not
programmed to generate
a beep.
If the MC67 does not beep on a good decode, set the application
to generate a beep on good decode.
Battery is low. If the scanner stops emitting a laser beam upon a trigger press,
check the battery level. When the battery is low, the scanner shuts
off before the MC67 low battery condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Zebra.
MC67 cannot find any
Bluetooth devices
nearby.
Too far from other
Bluetooth devices.
Move closer to the other Bluetooth device(s), within a range of 10
meters (32.8 feet).
The Bluetooth device(s)
nearby are not turned
on.
Turn on the Bluetooth device(s) to find.
The Bluetooth device(s)
are not in discoverable
mode.
Set the Bluetooth device(s) to discoverable mode. If needed, refer
to the device’s user documentation for help.
Table 7-1
Troubleshooting the MC67 (Continued)
Problem Cause Solution